WELCOME !

My name is Georgia Tyler, and I am a first year Bachelor of Business student at CQU studying at the Bundaberg Campus. 

The company that I have been given is Air Asia, a leading Asian airline which was established in 2001, which a route network that spans through to over 20 countries. Air Asia has been named the World's Best Low Cost Airline in the annual World Airline Survey by Skytrax consecutively from 2009 to 2013, and has also been ranked Top 5 in the Asia Pacific Top 1000 Brands 2008, along with other admired and recognized airlines. 

Air Asia strives to lead the way for low-cost aviation through innovative solutions, efficient processes and a passionate approach to business. 

Their associate companies are AirAsia X, Thai AirAsia, Indonesia AirAsia and Phillipines Air Asia Inc.

The company's vision is to be the largest low cost airline in Asia, serving the 3 billion people who are currently being underserved with poor connectivity and high fares.

Air Asia's Mission

• To be the best company to work for whereby employees are treated as part of a big family

• Create a globally recognized ASEAN brand

• To attain the lowest cost so that everyone can fly with AirAsia

• Maintain the highest quality product, embracing technology to reduce cost and enhance service levels

Air Asia's Values

• Safety: Adopting a zero tolerance to unsafe practices and strive for zero accidents through proper training, work practices, risk management and adherence to safety regulations at all times.

• Valuing our People: Committing to our people’s development and well-being and treating them with respect, dignity and fairness.

• Customer Focused: We care and treat everyone in the same manner that we want to be treated.

• Integrity: Practicing highest standards of ethical behaviour and demonstrate honesty in all our lines of work in order to command trust and mutual respect.
• Excellence in Performance: Setting goals beyond the best and reinforcing high quality performance standards and achieving excellence through implementing best practices.

The key to delivering low fares is to consistently keeping cost low. Attaining low cost requires high efficiency in every part of the business and maintaining simplicity. Therefore every system process must incorporate the best industry practices. 

Source : http://www.airasia.com